Last Updated: 16-02-2026
At Dolce Vitale, customer satisfaction is important to us. This Refund & Cancellation Policy outlines the terms under which refunds, cancellations, and returns are processed for purchases made on https://dolcevitale.com/.
Orders may be cancelled only before they are processed or shipped. Once an order has been dispatched, it cannot be cancelled.
To request a cancellation, customers must contact us immediately after placing the order using the contact details provided below.
Products are eligible for return only if they are received in a damaged, defective, or incorrect condition. Items must be unused, unwashed, and in their original packaging.
Return requests must be raised within 48 hours of delivery. Customers may be required to share images or videos of the product for verification purposes.
Dolce Vitale reserves the right to reject return requests that do not meet the eligibility criteria.
Once the returned product is received and inspected, the refund will be initiated. Refunds are processed to the original mode of payment used at checkout.
Refund processing may take 7–10 business days, depending on the payment provider or bank policies.
Certain items may not be eligible for refunds, including:
Shipping charges are non-refundable unless the return is due to an error on the part of Dolce Vitale.
Exchanges may be offered at the discretion of Dolce Vitale, subject to product availability.
If you have not received a refund after the stated time period, please check with your bank or payment provider before contacting us.
Dolce Vitale reserves the right to refuse refunds or cancellations in cases of suspected misuse or abuse of this policy.
Dolce Vitale may update this Refund & Cancellation Policy at any time. Changes will be effective once posted on this page.
Dolce Vitale
HO No. 205, Delhi Bypass Road
Near Bharat Petroleum, Fatheullapur
Meerut District, Uttar Pradesh – 250002
Phone: +91 9897724020
Email: dolvevitale1@gmail.com
